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Vehicle Tracking Systems – Basic Buyers Guide. Vehicle Tracking is an essential fleet management tool which allows complex data to be accessed real-time information via mobile assets whilst in transit between office, depot, service centre and multiple destinations. Access to mobile data and a range of advanced vehicle tracking solutions provides operational managers with information to maximise efficiency, improve productivity and reduce operational cost. A high end Fleet Tracking and Telematics Service Provider can deliver an extensive portfolio of advanced vehicle tracking solutions to national enterprises across a wide-range of industries. Visibility of mobile workforce activity provided by an experienced and expert GPS Vehicle Tracking consultancy advisor enables businesses to identify, measure and target specific areas that impact on operational cost, business productivity and duty of care compliance. Live vehicle tracking is now an established technology which, not uncommonly for a hugely successful product service, has been unfortunately penetrated by unscrupulous operators whose only interest is the ‘fast buck' at the expense of unsuspecting and poorly informed clients. Like most major commercial investments, it is imperative to do your homework first and obtain the correct advice and genuine information from the commercial vehicle tracking industry professionals. Investment in a major vehicle tracking solution represents a commitment to a trusted service that understands your specific needs and building a relationship integral to the business operation. Here are some of the essential items that should go top of your list when planning on introducing a vehicle tracking system to your transport operations : Reputation - consider whether a provider is reputable, financially secure, with healthy, up to date accounts, and a trading history of three years or more. Added Value Products - thoroughly research the available technologies and possible customisable applications. A basic vehicle tracker system may be valuable but today, an array of additional fleet management tools – from Out Of Hours vehicle alerts to idling reports – are available with the more advanced systems. These can have an even greater impact in considerably reducing fuel costs and improving customer service. Test Drive Systems - ask to see working systems when investigating potential suppliers and test out the software. A professional company supports its own products and should have no objections to leaving customers with live access to its system. Customer References – and get in touch with previous customers to enquire on the longer term system reliability. A good place to start is their website and featured testimonials and previous clients. Hidden Charges - in addition to the fixed costs, determine ‘small print' additional monthly charges, almost certainly unnecessary and not referred to until a later date. Future Proof – the constant advances in vehicle tracking technology means both they and ultimately, your business operation need to be up to date to stay competitive. Ensure any investment is future-proof by checking the provider has a dedicated research and development resource, rather than simply being a basic distributor supplier. This means you will be able to upgrade the system as when required during the contract period Support and Maintenance - absolutely vital is access to a dedicated technical support team. Many smaller providers are unable or unwilling to provide this level of support and this may reflect in the pricing. Select a provider that offers a system warranty that lasts the length of the contract and takes technical responsibility for every aspect of the system's operation. Some providers buy hardware and software from third party suppliers and liability issues can arise in the event of a technical problem. Ensure a preferred provider offers free software and mapping updates. The survival of a business dependent on having up to the minute status updates of location, traffic reports, ETAs and duty of care and security. Procurement should begin with a deliberate and full professional consultative process with a view to purchasing the right premium quality product system, customised for their needs. Seeking out an established and recognised telematics and vehicle tracking supplier is essential in order to ensure the desired time, time, fuel and service efficiency improvement and your return on investment.
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