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Graduation Stoles & Cords About All Things Graduation: Founded in 1994 as a distributor of promotional products ProCrescent ProMotions directed its marketing efforts to the collegiate honor society marketplace providing customized online store solutions complete with product sourcing, warehousing, order processing, order fulfillment, inventory management and personalized member services to honor societies across the country. Our mission was to establish a system that would provide students, parents, schools, colleges and universities with graduation related products and services at fair and reasonable prices. Over the years since our formation, regalia or recognition apparel has become one of the largest products required for serving this ever growing market. By understanding the long standing complexities of the honor and recognition process within educational institutions, professional associations and organizations, ProCrescent was able to meet and exceed their needs by providing custom products at affordable prices. By launching its own store site "All Things Graduation" ProCrescent ProMotions is bringing its expertise and experience to the public market. All Things Graduation gives everyone access to the most sought after products with personalization and low minimum order requirements at a fraction of the cost of other suppliers. It is our mission to provide quality products at affordable prices to all organizations, associations, educational institutions and individuals that require honor stoles, honor cords, medallions and other jewelry items. Whether ordering from our stock merchandise or requesting custom items ProCrescent ProMotions will work with you to provide timely deliveries, high quality products, competitive pricing and superior service . CUSTOM PROGRAMS As indicated within categories, ProCrescent ProMotions is able to provide pricing incentives beyond quantities specified within the store site. Normal pricing extends to 250 pieces. Please contact us at 800-816-7247 or via email. Additional Services or Programs: All programs and service provided by ProCrescent ProMotions are custom. We do not offer cookie-cutter solutions. Our programs and services are tailored to your individual needs and requirements. . Warehousing and Shipping - Many of our clients have limited storage space and in the past were not able to order sufficient quantities to take advantage of purchasing in bulk. We solved that problem for them. ProCrescent will warehouse your merchandise and drop ship product as you require. . Product Sourcing - As a full line distributor of printing and promotional products ProCrescent ProMotions can find the right product or service to fill your requirements. . Online Electronic Store with: Order Capture Order Processing Order Fulfillment Shipping and Warehousing Inventory Control and Management ARTWORK AND DESIGN SERVICES Art Requirements: Artwork should be emailed. Please make sure that you reference your order number when submitting your artwork Please submit your artwork in the following format in order to maintain standard production times with no additional art fees. Any other format will be evaluated and additional time or fees may apply. Acceptable File Formats: Adobe? Illustrator? vector artwork is preferred. Please save as an .eps or .ai file. Be sure to convert all text to outlines. Unsupported art file formats: QuarkXpress, PageMaker, InDesign and Freehand. Note: Microsoft Office programs (Microsoft Word, Microsoft Power Point, Excel, etc.) are not graphic programs and will have to be converted to the acceptable format. Print/Embroidery Placement and Sizing Information: Unless a specific size is indicated on your order ProCrescent will determine the most appropriate size for your embroidery or imprinted design. Custom printed or embroidered stoles will be imprinted or embroidered on the wearer's right side unless specified on the order. File Coversion and Design Service: ProCrescent ProMotions is able to provide you with a simple file conversion, such as a .jpg file to a vectored file for a flat rate of $30.00. This is the most typical conversion. Should you not have a design or logo, our staff is available to assist you in this effort. Please contact us at 800-816-7246 with your request. SHIPPING INFORMATION Orders will not be shipped until payment is received. Accepted methods of payment are Visa, MasterCard, Discover and American Express credit cards. Additionally, certified checks, money order and institutional purchase orders are accepted but must be in our possession prior to shipping. Our standard method of shipment is UPS Ground Service. A faster delivery option may be selected at checkout when placing your order. The charge for this faster service will be applied and added to the order. All available shipping options will be indicated at checkout. Orders for delivery to Alaska, Hawaii or other locations outside the continental United States will incur additional shipping charges. Contact us via our toll free number 800-816-7246 or email us at to obtain the shipping charges. Our office hours are 8:30 a.m. to 5:00 p.m. Eastern Standard Time, Monday through Friday. We do not ship to post office boxes. A valid physical residential or commercial address is required. This means providing complete address information to include apartment number, suite number, street number and street name, along with the city, state and zip code. Any additional charges applied by the carrier to correct the address you provided will be billed to you and will result in a delay of your shipment. Orders for stock items will ship within 24-48 business hours from receipt of order. Orders for custom products will require 10-15 business days for production. Business hours are from 8:30 a.m. to 5:00 p.m. Eastern Standard Time, Monday through Friday, excluding holidays. Please note: Shipping time is NOT the same as total delivery time. Shipping time refers strictly to the time it takes the carrier to deliver the package from our shipping department to its delivery destination. Choosing next day air does not mean your order will be delivered the day after you place your order online. Time must be allowed for processing of the order (24-48 business hours). If you refuse an order, ProCrescent ProMotions reserves the right to charge additional handling and shipping charges incurred on the refused order. RETURN POLICY Our products are warranted to be free of material damage and defects. Our inspection process insures that the products leaving our facility meet the specifications advertised for the product ordered. Please check your order upon delivery receipt. In the event of damage during shipping, please contact us within three (3) days of delivery at 800-816-7246 for instructions. Refunds or exchanges will not be approved after five (5) days of receipt of merchandise. Custom items are not returnable or refundable. All returned items (stock inventory) are subject to a 15% restocking fee and must be in pristine condition. A return authorization is required and can be obtained by contacting us via phone at 800-816-7246. Shipping and handling charges are not refundable. Graduation Stoles and Cords Founded in 1994 as a distributor of promotional products ProCrescent ProMotions directed its marketing efforts to the collegiate honor society marketplace providing customized online store solutions complete with product sourcing, warehousing, order processing, order fulfillment, inventory management and personalized member services to honor societies across the country.
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